Summary:

This position represents the first or entry level of qualification for AKG in supporting the commercial and technical requirements of its customers. The successful, outgoing individual must be able to grow in competency for a majority of the essential functions listed below along with the potential to satisfy most of the below listed areas of supporting knowledge, skills and abilities.

Minimum Qualifications:

- BS in Mechanical Engineering is preferred; other engineering degrees will be considered

- 2 years of prior engineering experience preferred (OR)

- 2 year Associates of Engineering or engineering certificate plus at least 4 years of experience in an related field

Knowledge, Skills and Abilities:

- Have demonstrated capacity for completing heat transfer calculations to include sizing, reliability predictions, design principles, system engineering, geometric dimensioning and tolerance (GD&T), and knowledge of manufacturing environment.

- Has aptitude to support customer relationships in written and/or oral form such as mutually agreed upon written technical customer specifications. 

- Able to support AKG during routine external customer visits and presentation of technical data.

- Good oral and written communication skills and competent with industry known computer software such Microsoft Office, SolidWorks, SolidEdge, etcetera.

- Well organized individual who knows how to set up and manage projects and demonstrates the ability to adhere to and improve processes.

Supervisory Responsibilities:

None

Essential Functions:

- Support business relationship between external customers and AKG by participating with on-site customer visits and regular collaboration. 

- Will learn and demonstrate competence with AKG sizing and reliability software programs.

- Assist with identifying performance criteria such as mutually agreed upon technical specifications, reliability goals, on-time delivery, quality, warranty concerns, logistics, required certifications, and etcetera. 

- Support communication between customers and AKG as assigned by manager for projects between different departments of AKG and/or customers, including regular written reports, customer visits, phone calls, e-mails, design reviews, project timelines, forecasts, and other actions.

- Prepare technical results and assist with presentations and proposals for management review to be shared with assigned customers.

- Assist AKG with introduction of new products and technologies within assigned customers.

- Assist in the gathering of customer, market and competitor technology that will further AKG through customer visits and trade show attendance

- Maintain well documented customer files, both written and on-line, that can be easily accessed by other AKG personnel. 

- Work with other AKG departments, engineers or designers as defined by manager in support of assigned applications and projects.

- Individual must be comfortable in expressing himself/herself in an external role and make customer presentations in front of appropriate audience.

Physical Demands:

- Must be able to travel occasion.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Manufacturing/ office environment

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.